Training Manager at Ascentech Services Limited

Job Summary:

The Training Manager will oversee all training initiatives to ensure exceptional service delivery in a 5-star hospitality setting. The role requires developing, implementing, and evaluating training programs aligned with brand standards and operational goals.

Key Responsibilities:

• Prepare and execute the annual training plan, ensuring alignment with sales and service objectives.
• Inspire and motivate team members to deliver outstanding guest experiences.
• Conduct training needs analysis to develop new programs or improve existing ones.
• Implement creative training techniques that reflect global hotel brand standards.

Requirements:

• Minimum of 9 years’ experience in training, with at least 5 years in a 5-star hotel setting within global hotel brands.
• Proven track record as a Training Manager in a luxury hotel environment.
• Strong ability to design and deliver effective training solutions.