Training Executive(Financial Education Centre) at Stresert Services Limited

Reports to: Managing Director

Job Objective

•  Assess the training needs of all business sectors; sell customized training and risk consulting services in response to customer needs and demands.
• Assist management in responding to the environmental factors impacting the long term strategic direction of the company

Roles and Responsibilities

• Prospect, sell, market, promote, and offer a variety of customized training courses and seminars designed to develop, enrich, and train organisational workforce.
• Prepare and manage annual training calendar for the Financial Education Centre establishing courses, dates, times, locations, and costs.
• Conduct administrative tasks in relation to implementation of trainings including preparation of materials and identification of content experts.
• Manage and coordinate logistics ensuring professional delivery of trainings. 
• Establish and sustain customer relationships through numerous networking channels.
• Create content that help articulate the value of the company’s products/services.
• Manage the financial education pages of the company’s website.
• Oversee market campaigns and other activities that will lead to market creation for the company.
• Work closely with product research and services teams to gather information about and understand the market needs for the company\'s product developments.
• Identify opportunities for new business with new and existing customers and successfully converting such opportunities
• Other roles as may be assigned

Key Performance Indicators

• Number of new customers introduced to the company
• Percentage growth in customer level
• Number of participants at each scheduled training
• Percentage of scheduled trainings/actual trainings held
• Percentage of revenue achieved from products/services
• Feedback from participants at training programs

Required Skills and Competencies

Functional Competencies

• Information Gathering & Analysis
• Information Management
• Influencing/Negotiation
• Market & Customer Understanding
• Proposal/Business Case Development
• Strategic Perspective
• Analytical

Organizational Competencies

• Oral Communication
• Written Communication
• Leadership
• Organisational Awareness
• Customer Orientation
• Industry Knowledge

Knowledge

• Market and Customer Understanding

Attributes

• Customer Orientation
• Innovation and creativity
• Leadership
• Customer Focus
• Decisiveness
• Influence & Persuasion
• Leadership
• Results Orientation
• Visionary Thinking
• Should have a wide business breadth

Experience

• 3-5 years working experience preferably in a similar role in the financial services sector.

Qualifications

• A good first degree from a reputable university
• MBA/Postgraduate degree in management is an added advantage