Training Coordinator (Quick Service Restaurant) at Multipro Consumer Products Limited

Job Summary

• The Training Coordinator will identify and monitor training needs in the organization, and design, plan, and implement training programs, policies, and procedures to fulfil the developmental needs of the employees.

Job Description

• Map out annual training plans for management
• Reviews existing training programmes; suggests enhancements and modifications to improve engagement, learning, and retention and/or to meet the changing needs of the employees as per industry standards
• Ensures that training materials and programs are current, accurate, and effective.
• Maintains knowledge of new methods and techniques for training, and training requirements applicable to the organization as per the industry requirement.
• Identifies problems and opportunities such as operational changes or industry developments that training could improve.
• Evaluate organizational performance to ensure that training is meeting business needs and improving performance.
• Assess employees’ skills, performance, and productivity to identify areas of improvement.
• Drive brand values and philosophy through all training and development activities.
• Effectively communicate with team members, and management when required
• Conducts or facilitates required and recommended training sessions.
• Collaborates with vendors and third-party training providers to arrange employee registration for and participation in open enrolment training programs.
• Prepares and implements training budget.
• Ensures that training milestones and goals are met while adhering to approved training budget.
• Performs other related duties as assigned

Qualification
Candidate must:

• Be a Graduate with relevant discipline
• Have Minimum of 2 years’ experience in a similar role especially in the QSR industry
• Have experience in e-learning platforms is an advantage
• Be proficient in the usage of MS Office
• Good Organizational skills with the ability to manage multiple tasks with little or no supervision
• Have strong communication and interpersonal skills.