Training and Development Specialist at Renmoney

We are looking for a Training and Development specialist who will play a pivotal role in shaping our organizational learning and development initiatives. You will be responsible for conducting thorough research on industry trends and best practices, identifying and conducting training and learning needs, designing curriculum and course content, delivering high-quality training both virtually and in-person, and optimising staff performance to support our mission of empowering our customers and driving organisational growth.

Responsibilities

• Conduct research on industry trends, best practices, and emerging technologies in learning and development to ensure Renmoney MFB remains at the forefront of employee training and development.
• Collaborate with departmental heads and stakeholders to identify training needs and gaps within the organization, conducting thorough needs assessments to inform the development of targeted learning interventions.
• Utilise instructional design principles and methodologies to design engaging and effective training programs, ensuring alignment with organisational goals and objectives.
• Facilitate dynamic and interactive training sessions both virtually and in-person, utilising a variety of instructional techniques and multimedia tools to enhance learning outcomes.
• Work closely with HR and departmental managers to optimise staff performance through targeted training interventions, coaching, and performance support initiatives.
• Collaborate with the HR Department to ensure training initiatives align with organizational objectives.
• Generate comprehensive reports on impact of learning/training activities, participant feedback, and learning outcomes, providing insights and recommendations for continuous improvement.
• Assist and Deliver training sessions in a variety of formats, including classroom-based, virtual, and on-the-job training.

Requirements

• Bachelor’s degree in business /human resource management, Organisational Development, related fields or professional certifications in training and development is a plus.
• Minimum of 3-5 years of experience in Learning and Development or training roles, preferably in the financial services industry.
• Advanced proficiency in MS PowerPoint, Excel, and Learning Management Systems (LMS).
• Very good communication skills, strong interpersonal skills and leadership skills to build rapport with diverse stakeholders.
• Demonstrated facilitation skills with a track record of delivering engaging and impact training sessions.
• Knowledge of curriculum and course design models such as ADDIE and SAM.