Ticketing Officer at Tranex

Job Description 

• Handling ticketing & reservations for customers. 
• Carry out all follow up procedures pertaining to customer travel, i.e. reconfirmation of airline tickets, tour confirmation, booking / reservation etc..
• Plan route and computer ticket cost, using schedules, rate books, and computer.
• Make ticket booking, quote fare, and send to direct customers or Agents.
• Arrange reservations and routing for passengers at request of ticket agent.
• Answer inquires regarding information such as schedules, accommodations, procedure and polices.
• Inform clients of essential travel information, such as travel times, transportation connections, and medical and visa requirements.
• Prepare customer invoices and accept payment.
• Determines whether space is available on travel dates requested by customer.
• Educate and enlighten customer on the new and existing products of the company.

Qualifications

• Diploma/OND/HND in related discipline 
• Minimum 2 years post NYSC work experience in a travel agency
• Basic knowledge of Travels and Tours Industry; IATA certification is an advantage.
• Very knowledgeable in Ticketing and Reservations
• Understanding of visa and entry requirements for countries. 
• Excellent computer skills
• Excellent marketing & communication skills