Ticketing and Reservation Officer at Chase Express Services Limited

Job Description

• Job Type Full Time
• Qualification BA/BSc/HND
• Experience 1 - 3 years
• Location Lagos
• Job Field Travels & Tours 

Responsibilities

• Monitor clients travel request both online and over the phone to ensure that tickets are issued out promptly and without errors.
• Make flight and hotel reservations and bookings.
• Follow up on customers about their reservation status before flight departure or hotel check-in date.
• Prepare daily and weekly sales report.
• Manage accounts assigned and ensure that all pending request are closed.

Qualification and Requirements

• B.Sc/HND in related discipline
• 2-4 years relevant experience as a travel consultant/ticketing and reservation officer.
• Ability to work with little or no supervision
• IATA certificate and experience on Fares and Ticketing.
• Ability to use two GDS (Amadeus ,Sabre and Galileo)
• Must be adaptable, problem solver and possess the ability to effectively communicate to both clients and new customers.
• Good knowledge and usage of Microsoft Office and power point.
• Have the ability to ratiocinate under pressure.
• Must be a team player.
• Must be out-of-the-box thinker.