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  • Posted: Nov 18, 2021
    Deadline: Not specified
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  • We are building an ecosystem to provide millions of customers with the best choice and value in digital and financial services. We are creating new and unique experiences for our customers and can offer scale to our partners to reach new audiences.
    Read more about this company

     

    Telesales Representative

    Location: Ikeja, Lagos
    Job type: Contracted to Full Time
    Level: Entry Career

    Job Brief

    • Palmpay is looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
    • An effective Telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
    • The primary goal is to help Palmpay grow by bringing in customers and developing business.

    Responsibilities

    • Contact potential or existing customers to inform them about a product or service using scripts
    • Answer questions about products or the company
    • Ask questions to understand customer requirements and close sales
    • Direct prospects to the field sales team when needed
    • Enter and update customer information in the database
    • Take and process orders in an accurate manner
    • Handle grievances to preserve the company’s reputation
    • Go the “extra mile” to meet sales target and facilitate future sales
    • Keep records of calls and sales and note useful information

    Requirements

    • B.Sc / BA in relevant fields of study.
    • Proven experience as Telesales representative or other sales/customer service role
    • Proven track record of successfully meeting sales target preferably over the phone
    • Good knowledge of relevant computer programs (e.g. MS Excel, CRM software) and telephone systems
    • Ability to learn about products and services and describe/explain them to prospects
    • Excellent knowledge of English
    • Excellent communication and interpersonal skills
    • Cool-tempered and able to handle rejection
    • Outstanding negotiation skills with the ability to resolve issues and address complaints.

    Salary
    N50,000 (Gross) + N20,000 (KPI Bonus).

    Method of Application

    Interested and qualified? Go to PalmPay on transsnetfinancial.applytojob.com to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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