Telesales Representative at OVERWOOD

Responsibilities

• Initiate and manage a high volume of outbound sales calls to prospective customers from provided leads, databases, or cold-calling efforts.
• Deliver compelling sales pitches to effectively present the features and benefits of our products/services to potential customers.
• Address customer concerns and objections, converting them into opportunities to showcase the value of our offerings.
• Skillfully negotiate and close sales deals, meeting or exceeding monthly/quarterly sales targets.
• Build and maintain strong, positive relationships with customers to encourage repeat business and referrals.
• Acquire in-depth knowledge of our products/services and stay up-to-date with modifications or enhancements.
• Maintain accurate and detailed records of all customer interactions, leads, and sales in the CRM system.
• Provide regular sales reports to management, highlighting achievements, challenges, and action plans.
• Collaborate with the sales team and other departments to optimize sales strategies, share best practices, and contribute to the company's overall growth.
• Participate in ongoing sales training and development sessions to enhance selling skills and product knowledge.

Requirements

• Interested candidates should possess a Bachelor's Degree.
• Proven experience as a telesales representative or in a similar sales role.
• Exceptional communication skills with a persuasive and confident phone manner.
• Ability to handle objections and rejections professionally, maintaining a positive attitude.
• Strong negotiation and closing skills with a focus on achieving sales targets.
• Effective time management and organizational abilities to handle high call volumes.
• Familiarity with CRM software and the ability to maintain accurate records.
• Self-motivated and target-driven, demonstrating a passion for sales.
• Team player with the ability to collaborate and contribute to team success.