Telesales Officer at Resource Intermediaries Limited

Job Summary

• The Telesales Officer will be responsible for reaching out to potential clients, promoting the organization’s HMO or Insurance products, and driving sales through telephone interactions. 
• The role requires excellent communication skills, sales acumen, and a proven ability to meet or exceed sales targets.

Key Responsibilities

• Contact potential clients to introduce and explain HMO or Insurance products and services.
• Build and maintain a pipeline of prospective clients.
• Meet and exceed individual and team sales targets within designated timelines.
• Follow up on leads promptly to maximize conversion rates.
• Demonstrate in-depth knowledge of HMO and Insurance products and services.
• Tailor product presentations to address the specific needs of potential clients.
• Build rapport with clients to foster long-term relationships.
• Prepare and submit daily, weekly, and monthly sales activity reports.

Required Knowledge, Skills, and Competencies

• Bachelor’s Degree in any Social Science discipline or a related field.
• 2 to 3 years of cognate experience in telesales, preferably within the HMO or Insurance industry.
• Exceptional verbal communication and active listening skills to engage clients effectively.
• Strong ability to persuade and negotiate with clients to close sales.
• Proven track record of meeting or exceeding telesales targets.
• Proficiency in managing leads and tracking sales activities systematically.
• Familiarity with the HMO or Insurance sector is highly desirable.