Telesales Executive at PayQart

Location: Ikoyi, Lagos

Overview

• Passionate about a career in sales and customer service? Looking for a doorway into one of the fastest-growing industries in Nigeria? We, PayQart Solutions Limited, a financial technology company, seek experienced and self-driven Telesales Executive to join our growing team.
• As a Telesales Executive, you will be responsible for contacting potential and existing customers with the main goal being to achieve your sales quota.
• You will be delivering comprehensive product information and delightful customer service throughout the sales process.
• This position will be selling the company’s products and services, answering questions about the product or the company, asking questions to understand customer requirements, closing sales, and placing customer orders.
• You will ensure the customer receives a premium experience with personalized attention.
• As a Telesales Executive, we are expecting you to be an outstanding communicator and listener with a professional, but friendly approach.

Job Responsibilities

• Facilitate online sales via the website and all other customer touchpoints and demonstrate all the behaviors associated with a high-performance sales culture; in this case, prospect for new business, upsell and cross-sell within our extensive database and deliver results against a quota.
• Educate customers on products available and navigate them through available payment options
• Follow up with all aspects of each sale until the products are delivered to the customer’s home and the customer is fully satisfied
• Well versed and comfortable with the computer and other sales systems
• Troubleshoot and resolve customer issues promptly and successfully by investigating problems, developing solutions, and making appropriate suggestions and recommendations.
• Prepare and present achievements and weekly/monthly reports
• Track and record all opportunities and customer details

Preferred Qualifications

• Bachelor's Degree
• Prior successful experience working in sales
• Minimum 2 years experience working in a similar role
• B.Sc Holder or equivalent.
• Not more than 27 years
• Strong written and verbal communication skills
• Highly organized.
• Excellent follow-up and follow-through skills.

Salary
N60,000 to N80,000 Monthly.