Telesales Executive at Eric Vsta

Responsibilities

• Effectively communicate with customers by telephone, and deliver effective product information to customers clearly and accurately;
• Keep phone records and related details, record customer information and communications in detail, and actively follow up with users and facilitate transactions;
• Always maintain a positive and enthusiastic attitude towards work, and have the ability to identify and solve problems;
• Put users first, assist in resolving customer complaints, maintain a positive attitude when customers are provocative, and proactively solve users' problems and provide solutions.

Requirements

• B.Sc / HND in any field.
• Minimum of 2 years proven experience in telesales/ customer support experience is an added advantage.
• Age limit: 23-30 years old.
• Good Oral and written communication skills.
• productive business professional relationships.
• Goal-oriented, driven and experienced in networking with and influencing decision-makers.
• Excellent selling, communication, and negotiation skills.
• Strong prioritization, time management, and organizational skills.
• Thorough understanding of negotiating techniques.
• Fast learner and passionate about sales.
• Excellent interpersonal and presentation skills.
• Self-motivated, mature and target oriented.