Telesales Agent at Sigma Consult

Job Description

• Informing potential or existing customers about all products or services.
• Gather and document customer information, payment methods, purchases, and reactions to products.
• Answering customers' queries or grievances on products and services.
• Meeting sales quotas/targets.
• Generate leads
• Delighting All Customers with exceptional service delivery.

Requirements

• Interested candidates should possess an HND qualification
• Proven 1 year of experience in a similar or related role.
• Evidence of meeting or surpassing sales quota or targets, especially over the phone.
• Excellent communicator in the English language, written and spoken.
• Fluency in other Nigerian languages is an advantage.
• Willingness to work weekends, occasionally during public holidays and beyond 9-5 business hours.
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to handle rejections and objections with utmost courtesy.
• Ability to adhere to scripts.

Salary

• N70,000 monthly.