Telesales Agent at Newedge Finance Limited

Location: Ogba, Lagos

Key Responsibilities

• Contact potential or existing customers to inform them to purchase company’s products and services
• Answer questions about the company’s products
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information

Qualifications

• Minimum of HND.
• Fresh graduates.
• Must not be older than 30 years of age.
• Working knowledge of Microsoft Excel & Word.
• Strong persuasive skills.
• Exceptional customer service skills.
• Excellent communication and interpersonal skills.
• Good team player.