Telesales Account Managers (Retail) at TradeDepot

Responsibilities: 

Sales Prospecting:

• Conduct thorough market research to identify and target potential retail convenience stores that would benefit from exclusive access to TradeDepot's brands.
• Utilize various sources and tools to gather relevant data and create a robust prospect list.

Sales Pitching:

• Engage prospects through outbound calls, effectively communicating the unique value proposition of TradeDepot's exclusive brands and associated services.
• Deliver compelling sales pitches, highlighting the benefits of partnering with TradeDepot for increased sales and profitability.

Sales Closing:

• Employ effective negotiation and persuasion techniques to close deals with prospective clients.
• Overcome objections, address concerns, and present compelling reasons for retail convenience stores to choose TradeDepot as their exclusive supplier.

Product Knowledge:

• Maintain a deep understanding of TradeDepot's brands, including their features, benefits, and competitive advantages.
• Stay updated on industry trends and market dynamics to position TradeDepot as a leading provider of high-quality products.

Value-added Services:

• Clearly articulate and promote TradeDepot's value-added services, such as in-store execution, merchandising support, and gondola deployment. Demonstrate how these services enhance the sales potential and overall customer experience.
• Educate potential clients on TradeDepot's Merchant Program, explaining its benefits and ease of implementation.
• Highlight the advantage of deploying a point of sale terminal to facilitate payment acceptance, making transactions seamless for the retail convenience stores.

Relationship Building:

• Establish and nurture strong relationships with prospective clients. Understand their unique needs and challenges, and position TradeDepot as a trusted partner to address those needs. Build rapport through active listening and effective communication.

Sales Reporting:

• Maintain accurate and up-to-date records of sales activities, including leads, prospect interactions, and conversion rates.
• Provide regular reports to management, outlining progress, challenges, and opportunities.

Qualifications   

• Proven track record in inside sales or telesales, preferably in the retail industry.
• Excellent verbal communication and interpersonal skills.
• Strong negotiation and persuasion abilities.
• Ability to build and maintain relationships with key decision-makers.
• Highly motivated and target-driven.
• Excellent organizational and time management skills.
• Solid understanding of retail convenience store operations.
• Familiarity with merchandising and in-store execution is a plus.
• Knowledge of payment acceptance systems, including point of sale terminals, is desirable.
• Proficiency in using CRM software and sales-related tools.
• Bachelor's degree in business, marketing, or a related field is preferred.