Tele-Sales Officer at LOPTERRA

Job Code: LPT/D/TSO1
Location: Ikeja, Lagos

Duties

• Cold call prospects and contactexisting customers to initiate sales.
• Use a consultative sales approach to help inbound customers make purchasing decisions and up-sell
• Facilitate online sales via the website and all other sales points.
• Educate customers onproducts available and navigate them through available payment options.
• Follow up with all aspects of each sale until the products are delivered to the customer’s and customer is fully satisfied.
• Provide feedback that can be useful to optimize sales process.
• Direct prospects and leads to the sales team.
• Responsible for closing sales deals over the phonewhere possible and maintaining good customer relationships.
• Update contacts database/mailing list by collating leads from all marketing channels.
• Track and document customer information, payment methods, purchases, and reactions to products.

Performance Indicators
Meet minimum performance indicators:

• 160 dials per day
• 75 conversations per day
• 20 sales per week

Job Requirements

• Candidates should possess a Bachelor's Degree qualification.
• 1 - 3 years work experience.

Salary
N60,000 monthly