Technician at Merit Telecoms

JOB DESCRIPTION

• Upgrading and maintaining companies' current telecommunications systems.
• Evaluating customers' needs and installing telecommunications systems that best meet those needs.
• Running routine tests on telecommunications systems to ensure that all components are functioning at optimal levels.
• Performing diagnostic testing on problematic telecommunications systems to identify and resolve various technical faults.
• Performing temporary fixes until extensive repair work can be done at a later date.
• Checking all wiring work done to ensure that there are no exposed cables.
• Ordering replacement components for telecommunications equipment and devices from suitable vendors.
• Investigating and resolving customers' complaints in a timely manner.