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  • Posted: Jan 27, 2022
    Deadline: Feb 10, 2022
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  • Fosad Consulting Ltd is a business support services firm with offerings in Human Resource Management, Immigrations and Real Estate Consulting. We leverage our expertise and strategic alliances to support businesses. Our proposition is based on a deep understanding of the drivers of high performing businesses and the required business solutions that supports ...
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    Technical Support Executive

    Basic Function

    • The Technical analyst will be the focal point for all technical interactions with the Customer in Nigeria (Africa), while liaise with all support and functional groups as required to facilitate new business opportunities for the Company through the attraction of new clients

    Duties and Responsibilities

    • Build client’s interest in the service and product offered by the company through presentation and demonstration
    • Work closely with the channel partners/ development team/ Programmer team to focus on providing technical solution that meets client’s needs
    • Sensitize customers to use product/tools by conducting training and workshops
    • Manage customer requests and enquires, ensuring issues are appropriately, accurately and promptly resolved through on-site support and escalation to channel partner
    • Follow-up/Health check on active potential customers and after successful subscription or presentation/meeting
    • Work with the Technical services team in accomplishing the business objectives
    • Contribute to team’s effort in all assigned duties other then the above listed in achieving the company’s set goals and objectives

    Qualifications and requirements

    • Minimum Qualifications: B.Sc in Sciences, Engineering
    • Minimum Experience: 2 - 3 years
    • Work location for role – Lekki Phase 1 Lagos

    Method of Application

    Interested and qualified candidates should send their CV to: recruitment@fosadconsulting.com using "Technical Support Executive" as the subject of the email.

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