Technical Support Engineer at Ultima Studios

Responsibilities

• Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware and software problems.
• Take charge of the technical aspects of all in-house production at all times.
• Research and understand the implementation of large based complex IT systems
• Install and configure computer systems and applications within the company.
• Act as the initial point of contact for all computer and system related concerns from clients or other employees
• Installing new hardware, software, and networking systems. Diagnosing and troubleshooting hardware, networking, and software issues
• Prioritize and manage several open issues at one time
• Manage all security systems in the organization from CCTV, Alarms and so on.

Qualifications

• Candidates should possess a Bachelor's Degree with 3-5 years experience.