Jobs Career Advice Signup

Send this job to a friend


Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Feb 7, 2023
    Deadline: Not specified
  • Tecnotree is the only full-stack digital BSS provider with over 40 years of deep domain knowledge, proven delivery and transformation capability across the globe
    Read more about this company


    Technical Support Engineer - Senior/Lead/Manager

    Essential Job Functions / KRA’s

    • Problems/Issues/Defects Recording and Dissemination
    • Diagnostics of Problems/Issues/Defects
    • Ownership of Problems/Issues/Defects Ticket until Resolution
    • Problems/Issues/Defects Analysis
    • Follow-up and Resolve Problems/Issues/Defects within SLA
    • Workaround, Corrective Fixes, Removal of Data Errors
    • Application Maintenance
    • Provide necessary Application log to L3/SME & all required support to diagnose a reported problem
    • Regular Reporting on Open/In Progress/Resolved Tickets to Next Level Managers
    • Pro-Active Communications (internal and external)

    Required Skill Set:

    • Telecom BSS experience is a MUST, Oracle DB, PL SQL, MongoDB, Cassandra DB, MYSQL
    • Unix
    • Strong Team Player
    • Good Analytical Skills
    • Knowledge on Shell scripting,
    • Know-how on containers, dockers, ranchers an advantage.

    Desired Qualification:

    • Bachelor’s degree in Engineering or relevant experience
    • Experience Level / Years of Experience - 3 to 12 years

    Method of Application

    Interested and qualified? Go to Tecnotree Corporation on to apply

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at Tecnotree Corporation Back To Home

Subscribe to Job Alert


Join our happy subscribers

Send your application through

GmailGmail YahoomailYahoomail