Technical Support Engineer at Balosh Integrated Services Limited

Responsibilities

• Assist with the installation and configuration of access control systems, including hardware setup, software integration and network configuration
• Collaborate with clients to customize access control settings suitable to their needs
• Test installed system to ensure functionality and performance meets standard
• Perfore routine maintenace
• Diagnose and troubleshoot software and hardware problems by applying technical expertise
• Provide on-site support for installations, configurations or repairs
• Track, priortize and resolve technical suupport issues as defined by SLA
• Collaborate with other support team and escalate complex issues

Requirements

• ND, HND or Bachelor's Degree in Electrical Engineering.
• Experience with access control systems
• Familiarity with common access control software platforms
• Proficiency in diagnosing and trouble shooting access control hardware and software
• Understand networking concepts
• Strong communication and inter-personal skill
• High level of accuracy and attention to details
• Proximity to Lekki Phase 1 is a plus.