Technical Sales Consultant at Tybitx Services International Limited

Job Summary

• We are seeking a Technical Consultant to support its sales and client success teams.
• This role bridges technical expertise and customer engagement, focusing on pre-sales consulting, requirement gathering, and post-sales support.

Key Responsibilities

• Conduct requirement gathering, client demos, and technical webinars.
• Run proofs of concept to validate product fit for clients.
• Manage tickets, resolve client issues, and monitor usage trends for cross-selling opportunities.
• Work with sales and engineering teams to provide tailored solutions.

Job Requirements

• Bachelor’s Degree (BSc) or HND in Computer Science, Business Administration, or related fields.
• Minimum 3-5 years in technical consulting, pre-sales engineering, or customer success roles.
• Familiarity with requirement gathering, demos, and proofs of concept.
• Proficiency in managing tickets and providing ongoing client support.
• Knowledge of customer success strategies, including cross-selling techniques.

Salary
Competitive.