Technical Manager, Tower Maintenance at ATC Nigeria

SUMMARY:

• The Technical Manager, Tower Maintenance is responsible for managing all activities in the ATC Nigeria Tower Maintenance Program, including routine preventative maintenance, corrective maintenance (rectification), emergency maintenance, and antenna inventory management.
• She/he is responsible for ensuring that all visible components of ATC Nigeria-owned and managed wireless communication structures (towers, mounts, foundations, buildings) are in good physical condition and free of defects that could compromise the structural integrity, functionality, or safety of the structure components.
• The Technical Manager, Tower Maintenance communicates with internal and external customers and works to ensure the structural adequacy of all tower infrastructure.

ESSENTIAL DUTIES:

• Monitor tower maintenance works and deliverables to ensure that maintenance contractors execute their duties in accordance with the terms of the Tower Maintenance Agreement, for both owned and managed sites.
• Review inspection reports and photographs for completeness, accuracy, and consistency. Maintenance reports should indicate that all tower components, structural and non-structural, are present, properly installed, in good condition, and functional or otherwise provide Bills of Quantities or recommendations to rectify any deficiencies.
• Identify, and escalate, major risks associated with tower structures and provide risk mitigation solutions, including tower replacement.
• Manage the tower painting program and ensure that painting meets regulatory requirements.
• Monitor the functionality of Aircraft Warning Lights, using the remote monitoring system, and ensure that all non-functioning lights are rectified promptly.
• Monitor tower maintenance and rectification works to ensure that they are completed promptly.
• Review and Bills of quantities, acceptance requests, and invoices for all tower maintenance and rectification works and ensure that works are completed within approved budgets.
• Provide technical direction to maintenance contractors during the execution of works.
• Work with ATC Nigeria Field Supervisors to perform periodic audits of maintenance activities and ensure that works are completed in accordance with ATC Nigeria requirements and quality standards.
• Ensure that antenna inventory databases are up to date and that all unauthorized installations are escalated for appropriate actions.
• Ensure that all maintenance documents are properly filed and uploaded to approved document management tools.
• Track all tower maintenance works and provide regular status reports to the Manager, Engineering.
• Foster and manage relationships with both internal and external customers.

OTHER:

• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

• Supervise and manage the performance of Direct Reports.
• Proactively identify and resolve personnel issues in conjunction with Human Resources.
• Recruit, develop, and retain staff, partnering with Sr. Management, Recruiting, and Human Resources. This includes onboarding and orientation for new hires.
• Provide disciplined performance management for the team. Define and communicate annual goals, perform formal and informal performance reviews, and ensure changes and updates are communicated in a timely and professional manner.
• Create a strong collaborative team environment.

COMPETENCIES:

• Experienced in installation and rectification works for tower structures.
• Sound knowledge of general construction and safety practices.
• Sound knowledge of product and materials quality.
• Ability to climb towers and perform inspections.
• Experience in interfacing and managing contractors and customers.
• Knowledge of customer’s site development and equipment installation practices.
• Ability to drive effective negotiations in establishing agreements with contractors and customers.
• Ability to think creatively to generate solutions by utilizing technical background to conceptualize solutions and proposals in line with customer requirements.
• Focus on accuracy and high attention to detail.
• Strong organizational and follow-up skills; ability to accomplish multiple tasks within agreed timeframes through effective prioritization of duties in a fast-paced environment.
• Ability to work with functional groups and different levels of employees to effectively and professionally achieve results.
• Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
• Self-motivated; able to work both independently to complete tasks and in collaboration with others to utilize their resources and knowledge to accomplish assigned tasks.

EDUCATION AND EXPERIENCE:

• HND or Bachelor’s degree in Civil Engineering or a related field required.
• Preferred experience includes at least one of the following:
• Minimum of 5 years in quality assurance and field supervision of wireless communication structures.
• Minimum of 5 years in construction, field engineering, or rectification of wireless communications structures.
• Certified to climb towers.
• Active member of a professional organization or technical society preferred.