Technical Assistant at Nosagie Holdings

Responsibilities for Technical Assistant

• Technical skills in the specific area of expertise, for instance, IT, engineering, or science, to assist in tasks and troubleshoot issues.
• Strong problem-solving skills to identify, analyze, and address issues affecting operations.
• Excellent communication skills to interact effectively with team members, managers, and other stakeholders and to clearly explain technical information to non-technical personnel.
• Attention to detail to ensure accuracy and precision in tasks such as data entry, documentation, and reporting.
• Organization and time management skills to effectively handle multiple tasks, prioritize work, and meet deadlines.
• Ability to work in teams to contribute to project goals and objectives.
• Knowledge of essential office software such as MS Office Suite for creating reports, presentations, and spreadsheets.
• Ability to quickly learn and adapt to new technologies, systems, and procedures.
• Assisting technical teams in their daily operations
• Providing technical support and troubleshooting to clients or customers
• Processing technical documentation such as reports, manuals, and product specifications
• Performing basic diagnostic tests and repairs on products or equipment
• Participating in project planning and implementation
• Coordinating with other departments to ensure smooth workflow and communication
• Keeping up-to-date with the latest industry trends and technologies
• Training other staff members on the use of technical systems and equipment
• Ensuring compliance with safety and quality standards
• Performing administrative tasks such as scheduling, procurement, and inventory management

Qualifications

• Proven experience as a Technical Assistant or similar role
• Understanding of technical aspects related to IT systems and software
• Proficiency in MS Office and database software
• Excellent organizational and multitasking skills
• Ability to communicate effectively with both technical and non-technical staff
• Strong problem-solving skills
• Associate or Bachelor’s degree in Computer Science, Information Technology, or a related field
• Works well under pressure and in a team environment
• 2-3 years of experience doing technical packages/projects.
• Minimum two years of technical design/ construction/ patternmaking/ design experience or exposure
• Self-starter and fast learner with the ability to work independently collaboratively within a team
• Database experience desirable – data entry, management