Tech Volunteer Assistant at Mercatura Online Technology

Description

• Are you passionate about technology and looking for an opportunity to gain practical experience while making a meaningful additional income? We are seeking dedicated, creative, and reliable individuals to serve as Tech Volunteer Assistants as we mark our 7years anniversary celebration.
• This role is ideal for students, recent graduates, NYSC members, and tech enthusiasts who want to build their portfolios while supporting a dynamic organization.

Key Responsibilities
The successful candidate will:

• Provide day-to-day technical support to customers and tech enthusiast.
• Assist in managing the organization's tech programs and the onboarding process.
• Create and schedule appointments for tech events, and announcements.
• Set up and manage audio-visual equipment for meetings, trainings, and events.
• Support livestreaming of programs and virtual meetings.
• Handle virtual session for live presentations for new customers and newbies in tech.
• Maintain track on new customers and hold online assistance for them regarding our tech services.
• Schedule and send email notifications.
• Broadcast the tech products and services of the organization on social media to drive engagement and interest.
• Keep digital records organized and securely backed up.
• Train staff on basic technology tools and software when necessary.
• Perform other technology-related duties assigned by management.

Qualifications
Applicants should possess:

• Minimum of an OND, HND, Bachelor's Degree, or currently enrolled in a tech school.
• Background in Computer Science, Information Technology, customer service, sales & marketing or related disciplines is an added advantage.
• Relevant certifications are an added advantage (Google workspace, Trello, Salesforce, Asana, etc.).