Team Member, Product Design UI/UX at First Bank

Job Description

• Conduct proactive monitoring operation and maintenance of Messaging and Collaborations infrastructure (Hardware/Software) including the cloud component (Office 365 tenant and add-ons); to maintain and support operations and ensure compliance to relevant standards.

• Provide technical direction in the area of Messaging and Collaborations requirement definition, planning, coordination and implementation

• Perform Messaging systems configurations, problem and incident management to ensure IT service continuity and supply

• Assist in the Management of Messaging & Collaboration services

• Test, debug, document and analyze performance of Messaging and Collaborations components.

• Assist with Messaging and Collaborations infrastructure implementation

• Provide support to all environments (production, test, QA, development, etc.)

• Conduct event, fault and performance management

• Perform routine Messaging and Collaborations infrastructure analysis, and evaluation on resource requirements necessary to maintain and/or expand service levels

• Fulfil service requests and perform routine maintenance and support activities

Education

Minimum of a first degree or its equivalent in a IT related discipline

Experience

Minimum of 3 years Post -NYSC experience