Team Leader at Siemens

About the Job

• As a CP Field Service Team Leader, you will lead and develop the Field Service & Repair team supporting the Compression business across Nigeria and West Africa.
• You will oversee the complete operational lifecycle of field service activities, from resource planning and mobilization through execution and post-job analysis.
• You will provide technical and operational guidance to field service professionals while working closely with customers and internal stakeholders to ensure safe, efficient, and high-quality service delivery.

How You’ll Make An Impact
Team Leadership & Development – 40%:

• Lead and supervise a team of field service employees, establishing clear goals and performance objectives.
• Ensure team members understand and comply with company policies, safety requirements, and operational procedures.
• Manage resource planning, scheduling, and allocation to meet field service requirements across Nigeria and West Africa.
• Conduct performance reviews and identify individual and team development needs.
• Coach and mentor team members and support their professional development.
• Promote a strong EHS&Q culture throughout field service activities.

Field Service Operations Management – 40%:

• Oversee the complete lifecycle of field service jobs, from pre-planning and mobilization through execution and post-job analysis.
• Provide technical and operational guidance to field service teams.
• Act as an escalation point for complex technical and operational field issues.
• Monitor the performance of company assets at customer locations.
• Ensure field service activities are executed efficiently and in accordance with applicable quality standards.
• Monitor operational performance against key indicators for safety, quality, and on-time delivery.
• Support operational planning and ensure effective deployment of field service resources.
• Drive technical problem-solving and support the resolution of field service challenges.
• Support financial control across field service operations.

Customer & Stakeholder Engagement – 20%:

• Act as a key operational contact for external customers.
• Provide technical expertise and support high levels of customer satisfaction throughout service delivery.
• Collaborate with Sales, Project Management, and back-office functions to ensure seamless field service operations.
• Manage relationships with key internal and external stakeholders.
• Prepare and present reports covering team performance, operational status, and key challenges to regional management.

Experience
What You Bring:

• Significant experience in Field Service Engineering within the Oil & Gas industry, specifically involving compression equipment.
• Proven experience in a supervisory or team leadership capacity, managing technical professionals.
• Strong experience in field service operations and operational planning within a technical service environment.

Technical & Operational Skills

• Field Service Management.
• Oil & Gas Operations.
• Compression Systems.
• Operational Planning.
• Resource Planning & Scheduling.
• Technical Problem Solving.
• HSE Management.
• EHS&Q.
• Performance Management.
• Financial Control.
• Customer Relationship Management.
• Stakeholder Management.
• Field Service Job Lifecycle Management.

Soft Skills:

• Strong leadership and people-management capabilities.
• Coaching and mentoring skills.
• Strong customer orientation.
• Effective stakeholder management.
• Strong technical and operational decision-making.
• Ability to manage and prioritize multiple field service requirements.
• Strong communication and presentation skills.
• Results-oriented approach.
• Ability to collaborate effectively across different business functions.