Team Lead at Smart Partners

Location: Victoria Island - Lagos

Job Responsibilities

• Manage daily operations of branch in the absence of Branch Manager.
• Assist Branch Manager in implementing business development strategies for assigned branch.
• Provide warm, friendly and welcoming atmosphere for both employees and customers.
• Provide quality and exceptionally services to customers.
• Assist Branch Manager to achieve sales target and projected profit.
• Select, train, supervise and evaluate the branch staff to enhance individual productivity and enable them to function according to job description.
• Assist Branch Manager to operate the branch in line with company procedures and policies.
• Ensure that the branch personnel comply with federal and state laws.
• Maintain operational standards to provide an excellent working environment for employees.
• Ensure the facility is kept clean, safe and orderly.
• Communicate personally with customers to ensure customer satisfaction.
• Resolve customer complaints promptly and efficiently.
• Support sales promotion activities including promotional campaigns, micro-marketing events, and trade shows
• Ensure operational excellence and integrity of the branch.
• Develop action plans to enhance operational controls and optimize customer service.
• Assist in performance appraisals, promotions, and compensation activities for employees.

Requirements

• Qualification: HND, BSc
• 3-5 years’ Experience in Business Administration, Sales & Marketing, Civil Engineering, Industrial Engineering, Building, and other related fields.
• Must be proficient with MS office suites
• Ability to develop and make presentations for existing and prospective customers in a professional manner
• Must have good sales and marketing skills
• Must possess excellent management, as well as organizational skills.
• Must have the ability to recognize opportunities and manage budgets effectively.
• Ability to negotiate and dialogue with clients / customers
• Ability to engage in new product / service research for the company
• Must reside close to designated location.

Skills/Competencies:

• Proven Sales & Marketing Skills
• Proven Engineering Skills
• Confident decision-making skills
• Proven numeracy and statistical skills
• Strong analytical and quantitative skills
• Excellent negotiation and interpersonal skills
• High Proficiency in the use of Microsoft Office applications most especially in Microsoft Excel tool.
• Excellent verbal and written communication skills
• Exceptional leadership skills.
• Engineering Skills will be an added advantage.