Team Lead, Sales at Credit Direct Limited

Sales Management

• Develop and oversee daily work plans for each team member.
• Develop and harness each team members’ skill to achieve the team target
• Organize periodic team marketing activities.
• Prospect and obtain necessary approvals for new markets/mandates.
• Conduct KYC on each customer introduced to the business by any team member.
• Aid team members in closing sales with difficult but willing prospects
• Assists management with hiring processes and new team member training/onboarding.
• Develops strategies to promote team member adherence to company regulations and performance goals.
• Conducts team meetings to update members on best practices and continuing expectations.
• Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines.
• Ensures company brand materials and physical working spaces meet and exceed company presentation standards.
• Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints
• Supports team manager and performs management duties when business manager is absent or out of office.
• Manages inventories and stock, including keeping detailed records of inventory use and sales, and advising management on ordering where necessary.

People Management

• Provide direction and clarify responsibilities for team members.
• Communicate effectively with team members and ensure that they are accurately and promptly informed as required.
• Ensure team cohesiveness and effectiveness within the division. Ensure a seamless handshake with the processes and teams of other divisions.
• Ensure employee engagement within the team.
• Plan, support, evaluate the performance of members of the division.
• Provide development support and equip team members with the knowledge and skills required to perform their job effectively

Requirements

• A First Degree is required
• At least 2 years’ experience in a similar role within the financial services industry.
• Knowledge of research tools and access to market research
• Knowledge of sales techniques and people motivation
• Strong understanding of sales strategies
• Strong analytical and problem-solving skills
• Ability to deal with ambiguity, create clarity, inspire confidence, own outcomes, and work well in a team
• Ability to effectively lead and build relationships at all levels of the organization.

Benefits

What We Offer:

• A competitive base salary with fast, results-driven raises.
• Employee Development.
• A vibrant culture and great work ambience.
• A fast paced, high performing team.
• Innovative and equitable compensation.
• Comprehensive Health Insurance.