Team Lead, Projects at Konga Online Shopping Limited

Purpose of the Job

• The Team Lead, Projects will be responsible for coordinating award-to-deployment activities for projects, in line with standard deployment process and project management principles.
• The TL will also manage customers/stakeholders expectation by proactively notifying them about project issues and their overall impact on schedule & expected delivery dates.
• The role will involve routine visits/spot checks at project sites to ensure on-site challenges are resolved in a timely manner, while meeting scope, quality and project delivery dates.

Key Activities

• Effective Project Deployment Coordination
• Assign projects to project supervisors, within 4hrs of award, taking note of supervisors work load, excellent knowledge of project area & experience. Head, Deployment Team Lead, Projects Project Supervisors
• Ensure project design pack is reviewed, its objective + assumptions clearly understood by both project supervisor & contractor in order to avert scope creeps, delivery delays/failure & revenue loss.
• Ensure project work plan and notification letters are ready within 48hrs of project award.
• Ensure project supervisor + Contractor holds project kick-off meeting with Estate/Facility management within 72hrs of award. And work plan/ notification letters shared with EM/FM and/or High Street residents thereafter.
• Drive the use of work collaboration tools e.g. whatsapp chats, emails, live sheets, CUG calls, data sheets, e.t.c to effectively drive project activities.
• Ensure contractor submits invoice to finance within 48hrs of award. Initiate and track payment requests.
• Ensure quick approval of store requests, variation requests and community fee payments.
• Accurate & Consistent Reporting of Project Status
• Share daily project activity outcomes with project stakeholders via the project live sheet and/or emails.
• Share weekly project status summary report to stakeholders, showing results, challenges, reason for missed delivery dates and realistic revised dates.
• Generate performance data showing accurate measure of TATs (Turnaround Times) of:
  • Award-to-PO issuance
  • Payment request-to-fulfillment
  • Access issue escalation-to-resolution
  • Purchase request-tofulfillment
  • variation request-to-approval, e.t.c.
• Submit monthly performance data showing project score cards in sheets & graphs.
• Use operational data to preempt project delays and fix process/activity bottlenecks.
• Proactive Control of Project Risk & Issues.
• Keep a list of anticipated project risks (risk register) and execute deliberate actions to avert them.
• Keep a live sheet of project material list, their availability in store and consumption rate. Use this data to trigger advance-warning of material stock-out, way ahead of reorder cycle.
• Keep a list of cabinet resource issues that may delay the integration of new MST/P2P circuitsto the network, right from the project award. Share list with maintenance unit and drive action until timely resolution.
• Quickly escalate variation request and track until approval.
• Routinely visit project sites to enforce work method, work rate, quality, & scope.
• Actively engage Estate/Facility management to avert project complaints/escalations.
• Quality Assurance and Scope Control
• Ensure that project supervisor and contractor have an excellent understanding of project objectives, assumptions and risks.
• Ensure work plan contains details about work method, quality & scope compliance.
• Validate, approve & qualify variation request.
• Ensure variation does not exceed cost limits.
• Ensure pre-installation site reviews are done for each project.
• Ensure physical measurements are done on site before signing out of cables and MSTs to avert variation.
• Ensure milestones checks/tests are done and reported upon completion of duct works & hand-hole/Pole works, respectively.
• Ensure hand-over tests and reports are done & passed upon project completion.
• Documentation, Test and Completion Reports Compliance
• Ensure all network element is properly tagged/labeled on-site. Labels must align with SRS, design & as-built drawings.
• Verify, store & share all acceptance test documents within 48hrs of project completion (e.g splice report sheet, OTDR trace, as-built drawing, and milestone/hand-over test reports).
• Ensure all completion reports are processed & stored within 5 days of project completion (e.g. JCCs, audit reports, e.t.c.)
• Ensure uniformity of MST numbering on design drawing, splice reports and as-built drawings.
• Ensure final payment request is made and track it to fulfillment.
• Continually leverage on business processes, data analytics and automation to drive project coordination & data/report gathering.

Educational Qualifications & Functional Skills: Academic

• Candidates should possess a Degree or HND in Telecoms, Engineering or Applied Sciences.
• Project Management Certification required. Certifications in Fibre Optic Cabling, CFOT or FOA will be an added advantage.

Work Experience:

• At least 4 years working in the telecommunications industry, with experience in fiber network deployment
• FTTH and P2P fiber maintenance experience i.e. ability to splice and terminate fiber using splice machines, test, analyze & resolve fiber link issues using OTDR, Light Source/Power Meters (LSPM) & VFL, properly identify fiber cores by colour & codes.
• Good experience working in organizations with integrated OSS/BSS applications.

Functional Skills:

• Proven track record of leading field teams to successfully deliver fibre projects (FTTH/P2P) in Estates/MTU, within city high streets and on major highways.
• Sound knowledge of telecom industry best practices, norms, technical requirements & documentation for fiber projects (FTTH & P2P).
• An inherent culture of network documentation (as-build drawing, OTDR test, splice report sheets, e.t.c.)
• Familiar with HSE standards and practices, including Job Hazard Analysis (JHA) skills.
• Excellent quality assurance & cost management skills.
• Proficient use of design soft wares e.g. AutoCAD, Visio, GIS tools e.t.c.
• Proficient use of data analytics software, e.g. Excel, Word, Google live sheets.
• Excellent communication skills (written & oral).
• Ability to solve complex problems in record time using honed analytical skills.
• Capacity to provide adequate leadership to project supervisors & contractor teams.
• Have a result-focused team with bias for meeting project delivery targets, over and above a fixation on activities.
• Have a strong culture of effective planning with end-to-end view/understanding of project objectives, assumptions and risks.
• Tech & automation savvy.
• Have a strong bias for innovation & systems-thinking.
• Display customer centricity in response to requests, project delivery speed, team and stakeholder engagement.

Other Requirements:

• Bias for Action
• Result Oriented
• Customer Focus
• Tech savvy
• Highly innovative
• Ability to optimize work processes
• Resilience
• Self development
• Nimble Learning