Team Lead-First Online Application at First Bank

Job Responsibilities

Strategic Product Leadership & Commercial Ownership:

• Architect and execute a multi-year product vision and strategic roadmap for the FirstOnline platform, directly contributing to the bank’s market leadership in digital business banking.
• Assume commercial ownership for the platform, with a mandate to build upon its current contribution to the department’s N13 billion in annual gross revenue.
• Conduct sophisticated market intelligence and competitive analysis to identify and capitalize on emerging trends, customer needs, and new commercialization opportunities for retail and SME customers.

SME Value Proposition & Market Expansion:

• Lead the strategic initiative to fundamentally revamp the FirstOnline platform for business users, establishing it as the preferred digital banking solution for the SME segment.
• Conceptualize, develop, and launch a suite of innovative, high-value propositions and financial tools specifically designed to meet the complex needs of SMEs.

Team Leadership & Talent Development:

• Build, mentor, and lead a high-performing team of FirstOnline Product Managers, fostering a culture of innovation, accountability, and data-driven decision-making. 
• Manage the end-to-end product development lifecycle, ensuring rigorous execution from ideation and requirements definition to launch and post-launch performance analysis.

Data-Driven User Experience & Optimization:

• Institutionalize a data-driven, user-centric culture to relentlessly optimize the platform’s usability, functionality, and end-to-end customer journey.
• Leverage advanced data analytics and direct user feedback to make informed, high-impact decisions on platform enhancements and feature prioritization.

Stakeholder Management & Influence:

• Articulate and champion the product vision, strategy, progress, and performance metrics to executive leadership and key stakeholders across the bank.
• Forge powerful collaborative partnerships with Engineering, Marketing, Sales, and other cross-functional teams to guarantee flawless product releases and impactful go-to-market execution.

Qualifications & Experience:

• A bachelor’s or master’s degree in Business, Finance, Technology, or a related discipline.
• A minimum of 7 years of progressive experience in digital product management, with a proven track record of managing and scaling complex, web-based financial platforms for business users.
• Demonstrated experience in leading, mentoring, and developing high-performing product management teams.
• Deep expertise in online banking trends, digital security protocols, and the specific financial needs and pain points of the SME market.
• Exceptional stakeholder management, communication, and influencing skills, with experience presenting business cases to executive leadership.