Team Lead at Caritas Communication

Position Summary

• The Team Lead – Calabar provides field leadership for the delivery of protection services to Cameroonian refugees and host communities in Calabar Axis.
• The role ensures effective implementation of GBV, child protection, legal assistance, and community-based protection activities, while promoting accountability, safeguarding, and alignment with UNHCR standards and Caritas Nigeria’s frameworks.

Key Responsibilities
Program Leadership & Oversight:

• Lead protection monitoring, GBV response, and legal assistance activities in Calabar Municipal and surrounding LGAs.
• Ensure interventions are rights-based, survivor-centered, inclusive, and culturally appropriate.
• Supervise case identification, referrals, and service delivery for survivors of GBV, children at risk, and individuals facing rights violations.
• Integrate awareness and protection messaging into community events (e.g., Calabar Carnival) to strengthen refugee inclusion.
• Supervise and mentor protection monitors and established community structures.
• Strengthen staff capacity on protection intervention for quality service provision.
• Strengthen and maintain accessible feedback and complaints mechanisms for refugees and host communities.
• Strengthening community engagements through focus group discussions, town halls, and community dialogues to elevate community voices.
• Ensure inclusive participation of women, youth, and persons with disabilities in decision-making processes.

Coordination & Partnerships:

• Represent Caritas Nigeria in CP/GBV Working Groups, Child Protection Networks, and other coordination forums.
• Strengthen collaboration with UNHCR, government agencies (e.g., Ministry of Women Affairs, Police, Immigration), NGOs, and Refugee-Led Organizations.
• Support advocacy efforts to improve protection pathways and strengthen institutional accountability.

Safeguarding & Risk Management:

• Implement fraud prevention and SEAH mitigation frameworks in Calabar operations, based on Caritas Internationalis PSEA framework.

Qualifications & Experience

• Bachelor’s Degree in Social Sciences, International Development, Social  Work, or related field (Master’s preferred).
• 4–5 years of humanitarian protection experience, with at least 2 years in a supervisory or coordination role.
• Strong knowledge of international protection standards, GBV programming, and accountability frameworks.
• Proven ability to manage multi-sectoral projects and coordinate with diverse stakeholders.
• Excellent communication, leadership, and problem-solving skills.
• Experience working in Cross River or similar displacement-affected contexts is an advantage.

Core Competencies:

• Leadership & Team Management
• Stakeholder Coordination
• Accountability to Affected Populations
• Safeguarding & PSEA Compliance
• Problem-Solving & Adaptive Management
• Cultural Sensitivity & Inclusivity

Other Skills:

• Proven team player
• Able to work effectively with minimum supervision and in a diverse team environment
• Excellent planning and prioritization skills
• Ability to think tactically
• Good motivator of others
• Willing to work additional hours at crucial times

Physical Demands:

• Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
• Ability to sit and stand for extended periods of time.
• Ability to lift 5-50 lbs.