Team Lead, Bancassurance at Leadway Assurance Company

JOB OBJECTIVE
 
(Please state why this role is required, how it fits into company strategy and ROI provided by virtue of this role.)

This role is responsible as a Technical Reference point between the LAC and its various Bancassurance partners/customers to achieve the strategic objectives of the Company through the implementation of quality control checks on policies, moreso, to ensure concise matching & upload of adequate premium for any classes of risk proposed. The role entails building and maintaining close rapport between the company and its clients. To analyse risks and develop solutions for clients’ needs as well as collating, sorting, processing and interpreting any request relating to life and non-life business & operations.

DIMENSIONS OF THE JOB:

• Managing the Retail / Bancassurance relationship between LAC and our various partners
• Increase Premium Income from various partners
• Monitoring the operations of underwriting of Bancassurance to ensure the adequacy and effectiveness
• Conducting various spot checks and review exercise across all business units.
• Supervising Daily bank reconciliation.
• Ensuring the effective implementation of management policies and procedures and also to Monitor Compliance with Regulatory / Statutory requirements.

KEY RESULT AREAS-JOB OUTPUT
TASKS AND ACTIVITIES KRA’S
Relationship Management:

• process by which business relationships are established
• Providing customer relationship management services to our Bank customers and account officers.    
• managed leading to the ultimate conclusion of transactions
• Ensuring adequate capturing of all Bank transactions via receipting and monthly reconciliation

Operations Management:

• Handling of  Enquiries
• Processing of Insurance Requests
• Premium Collection Processing
• Renewal of Expired Businesses
• Report Submission

Performance Management:

• Agree and set yearly target for each Relationship Officer
• Develop and ensure that each Relationship Officer achieves agreed yearly target
• Agree and set yearly volume  target for each partner bank
• Develop and Ensure monthly target of each partner is achieved
• Develop and Ensure addition of new partners yearly.
• Coordinate activities of Sales Support in ensuring that performance of Relationship officer and partners are met on a monthly and yearly basis.

 
Qualifications
 
KNOWLEDGE, SKILLS AND BEHAVIOUR (Required to succeed in Role)

Educational qualifications  & functional / technical skills

• A Bachelor's degree in Social or Management Science or related field
• A professional qualification of CIIN or Marketing related fields an advantage
• Advanced ability to develop and integrate HR strategies and initiatives with company's business strategies with minimal supervision to no supervision
• Excellent ability as a negotiator to influence our various partners for better business relationship
• Relevant experience (type of experience and minimum number of years
• Minimum of 7 years in Insurance, with at least 3 years of Management Experience. 

Attitude and behavioral traits

• Strong budget and management skills, including proven ability to coordinate project/process management.
• Ability to deal with ambiguity, tight timelines, multiple priorities, and demanding customers, in a fast-moving, constantly changing environment
• High degree of professionalism, maturity and confidentiality
• Very good interpersonal and presentation skills
• Strong People skills- Building Collaborative Relationships, Highly developed, demonstrated teamwork skills
• Strong oral and written interpersonal skills