Systems & Network Support Officer at Electronic PayPlus Limited

Responsibilities:

• Plan and implement network security, including building firewalls, applying cryptography to network applications, managing host security, adding and deleting/deactivating users
• Troubleshoot networks, systems and applications to identify and correct malfunctions and other operational difficulties
• Oversee timely user notification of maintenance programs and implement preventive measures
• Ensure quarterly preventive of all systems – servers and workstations
• Gives on-hand technical advice and help to all Epayplus internal staff about how to use various types of network infrastructures efficiently and effectively in fulfilling business objectives.
• Strategically designs and implements Epayplus in-house information systems and networked software architectures
• Plans and manages the IT environment, company's WAN, IP telephone changes etc.
• Researches, selects, implements and maintains IT solutions, integrated with a variety of data sources.
• Work in conjunction with Head of IT to Implement network security for the organisation.
• Organises the administration and maintenance of computer Systems.
• Directs solutions to functional and technical problems; troubleshooting, systems backups, archiving, and disaster recovery and provides expert support when necessary.
• Interacts with internal clients on all levels to resolve IT-related issues and provides answers in a timely manner.
• Ensures that company assets are maintained responsibly.
• Ensure daily and weekly Antivirus update on all business and corporate machines.
• Always ensure all user issues are log in the incidence register.
• Ensure weekly, monthly report are generated promptly and submit to appropriate unit for review and action.
• Ensure all issues are close out properly and promptly and get project owner to sign off on any issue before closure. Record must be maintained in Incidence register.
• Any other function as may be assigned from time to time by Head of IT or company management.

Academic Qualifications:

• BSC/HND in Computer Science or any related subject

Skills and Competencies:

• Excellent technical skills
• Organisational skills
• Planning skills
• Interpersonal skills
• Communication skills
• Problem solving skills
• Networking skill
• Teamworking skills
• Attention to details
• Understanding of the code, specification and regulations related to the payment card industry
• IT skills