Systems Accountant at Savannah Energy

Job Purpose / Objectives

• The Systems Accountant will support and maintain the finance systems and other inter-related business systems. A key part of the role is to train and empower end users to ensure the systems’ capabilities are maximised. The candidate will have experience in delivering projects from a defined scope of work which will be provided from the management team.
• The Systems Accountant will work closely with the Systems Architect and Head of Information Systems to agree and document the terms of reference of identified projects and deliver projects on time and within budget. Documentation and change control are also of utmost importance.

Job & Main Specifications

• A minimum of 7 years cognate experience, 3 of which would have been spent using SAP in a system administrator role
• Advanced knowledge of SunSystems
• Proficient in Q&A Excel. Use of Macro Builder, User Defined Objects and Report Editor
• Exposure to Business Intelligence tools
• Knowledge of the Purchase-to-Pay (P2P) cycle
• Excellent communication skills (verbal & written)
• A sound understanding of Financial accounting practices and how they apply to Finance management systems
• Knowledge of professional software development best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and service operations
• Knowledge of incident management process and helpdesk applications
• Experience of working with in-house development teams, 3rd party application developers and solution providers.

Duties & Responsibilities

The role includes:

• Support for the Group’s finance and integrated business systems
• Liaison with software resellers/vendors for systems support
• Log all issues and work through to resolution ensuring users are continually updated
• Log any changes through the Change Control process obtaining the requisite approvals
• Utilise remote support and collaboration tools to provide timely support to all users
• Adhere to all systems related Policies and Procedures
• Generate reports as required by the Group
• Consult with end users on manual business processes and engage with wider systems team to automate where possible
• Training across the Group
• Travel when required for training or project work (domestic or international)

Support the following applications:

• SunSystems v6.3 including Infor OS
• Proactis P2P 2019
• FlowCentric (Business Process Management) *Timewriting; Expenses; AFE’s; Supplier on-boarding; Master data management; Security/CSR Contractor on-boarding; Work Orders; Cash advances *Working closely with Systems Architect
• Infor d/EPM v12
• B4B v6
• Advanced Bank Rec v6
• Spindle

Remote Support

• Maintain an excellent level of support to all users regardless of location using the remote support tools provided

Public Cloud

• Utilise DEV and TEST environments, following the Systems Development Life Cycle (SDLC) policy
• Comply with change control procedures in Production environment
• Liaise with IT Admins who maintain the cloud and with 3rd party helpdesk(s) when required

Software Resellers/Vendors

• Minimise reliance on software resellers by becoming proficient in all the available systems.
• Where required, a full scope of work will be provided to the reseller prior to engaging them where required
• Maintain a sound relationship with the software resellers/vendors
• Ensure the 3rd party helpdesk is updated regularly with responses to cases logged

Policies and procedures

• Ensure that policies/guidelines regarding the systems are fully documented and made available to the relevant staff members
• Document any procedures to assist users in maximising efficiency
• Record all support tickets in the internal helpdesk system and adhere to the defined SLAs

Reports

• Generate reports from the systems using Q&A or d/EPM as required by the Group to improve and automate processes
• Provide dashboards to key staff members using the BI tools
• Review existing reports and re-write if efficiency or presentation can be improved
• Become proficient in Infor d/EPM and work with the Systems Architect to move the vast majority of reports into the platform

Training

• Training across the Group – structured sessions and ad-hoc when required
• Ensure super users are in place across the business and are appropriately trained

For all new projects - provide:

• Project Initiation Document (PID)
• Key milestones, resources and critical path
• Key assumptions
• Project timelines
• Detailed requirements, including internal and external 3rd party tasks to deliver defined scope
• Risks and mitigations. Identify key dependencies and critical success factors
• Work with Systems Architect and Head of IS to develop a resource plan