System Engineer at Netcom Africa

Job Summary

• Responsible for maintaining integrity and operational suitability of all Applications / software (including 3rd party applications & internally built). Also responsible for SharePoint & Application Development.

Key Duties & Responsibilities

• Maintain integrity and operational suitability of all Applications/Software
• Develop applications and system tools
• Back-up / restore / develop all system applications and databases
• Troubleshoot all application-related issues
• Other task assigned by line manager
• Hardware, software and application support for workstations, printers, and other end user devices
• Installation and troubleshooting Windows and Linux OS and applications
• Backup and restore operations, administration, and reporting
• Maintaining ICT systems databases and documentation
• Perform system hardware/software/network installation, setup, configuration and administration for internal use or for clients
• Provide system support to project teams and users
• Support internal system and network day-to-day operation and administration, including cloud, VM, server, and other platforms
• To troubleshoot server and related issues
• To coordinate and work with partners and other teams meet project delivery requirement.

Education and / or Professional Qualifications

• Graduate Degree in an ICT related discipline
• Minimum of 3 years’ experience in ICT Information Systems implementation and support, in a medium to large-scale organization.
• Trainings and/or certifications by accredited ICT (online) school, college or institute
• Microsoft Certified Professional and/or Technology Specialist (MCTS) for Windows Server Administrator (MCDBA), Microsoft Certified Systems Engineer (MCSE), Applications, (Network) Infrastructure, Active Directory Configuration
• Proficient in data architecture (data gathering, structure, content and significance, tools and technologies).
• Proficient in software development, programming and scripting.
• Good experience in cloud (MS Azure, AWS,...), virtualization (VMware, Virtual Box,…), Network (TCP/IP)

Essential Skills / Knowledge:

• Expert knowledge of Unix/Linux and other operating systems
• Thorough understanding of Internet protocols.
• Advanced knowledge in network architectures and networking hardware configurations
• Advanced knowledge in security and Linux firewall implementations
• Advanced knowledge in software configurations, preferably with the following: Apache, PHP/ASP, Perl and others
• Expert knowledge in database design and administration (MS SQL, MYSQL, Oracle, etc.)
• Advanced skills and experience on back-up/restoration/disaster recovery design and implementation
• Must be able to create script to automate various processes
• Knowledge in OSS (RADIUS, Billing systems, DHCP, etc)
• Strong written and oral communications skills in English
• Willing to perform work or support outside office hour
• Highly motivated and resourceful
• Must be a team player and be able to prioritize different request and requirements.

Desirable Skills / Knowledge:

• Scripting and programming skills
• Good understanding of systems engineering methodology and practices
• Solid understanding of project life cycle management
• Database administration.