System and Network Administrator at Sophia ERP Limited (SEL)

Job Description

• We are looking for a System Administrator who will maintain, upgrade and manage our software, hardware and networkfor immediate resumption.Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently

Key Responsibilities
Network, Server & Security Management:

• Monitor and maintain network servers and all active devices
• Manage the network Infrastructure
• Administer Active Directory, manage user accounts and assets, assign and update security permissions on the network according to security policy.

Network & System Performance:

• Monitor system performance, IT system operations and storage utilization.
• Recommend improvements and automation to existing business processes.

Network Deployment Management:

• Efficiently Install, configure and successfully deploy solutions across the network
• Upgrade systems with new releases and model
• Manage installations, upgrades and configurations of IT hardware and software

Business Continuity, Data & Asset Management:

• Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
• Maintain Technical documentation, Manuals and IT policies, documentation of IT Assets, processes and procedures.
• Maintain and ensure prompt renewal of software licenses

User Support:

• Prioritize and resolve User support tickets
• Provide adequate technical support to teams during assessment, training or other key exercises
• Troubleshoot system issues and outages

IT Procurement & Vendors Management:

• Manage all procurement processes for IT hardware or software
• Liaise with Vendors or stakeholders to ensure delivery of IT infrastructure according to defined specification, in good condition and record time.

Requirements

• Bachelor’s Degree in Computer Science or related field. Professional certification (e.g., Microsoft Certified Systems Administrator (MCSA)) is a plus
• Proven experience as a System Administrator, Network Administrator or similar role
• Experience with databases, networks (LAN, WAN) and patch management
• Knowledge of system security (e.g., intrusion detection systems) and data backup/recovery
• Familiarity with various operating systems and platforms
• Resourcefulness and problem-solving aptitude
• Excellent communication skills
• Knowledge of and experience with network infrastructure
• Candidate must reside in Lagos; proximity to the island is a plus