Support Officer at Cydene Energy

Location: Lekki

Operational

• Conduct research and Collect data on consumers, competitors and market place and consolidating information into actionable items and reports Understanding business objectives and designing practices to discover prospective customers' preferences.
• Manage delivery procedures for all drivers on the CEX platform.
• Onboard Merchants to the CEX webapp
•  Visit merchant’s location to ensure seamless use of the webapp.
• Visit merchant’s location weekly to ensure marketing creatives are of good condition and visible for customer to view.
• Develop and generate reports on visits which will be shared on monthly basis.
• Manage the WhatsApp group of all drivers on the CEX system and onboard more people on the platform.
• Provide installation services for customers who want more than delivery.
• Collect feedback from customers and develop strategies to improve our products and services.
•  Manage and maintain the company’s vehicle.
•  Chart out the best route possible to save time.
• Manage daily inspections of the vehicle.
• Maintain mileage logs.

PERSON SPECIFICATION:

• 2years Experience in a similar role
• OND in a similar field
• Prior experience coordinating, directing, and managing Third Party dispatch
• Good /notable experience driving and maintaining a car.
• Tech savvy and positive attitude
•  Good road network and conversant with best route
• Required Competencies
• Problem solving skills.
• Project Management
• Good communication skills
• Ability to manage and be calm under pressure.
• Preference is for someone who lives around Lekki and its environs