Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, Personal and Business Banking and Wealth Management.
Stanbic IBTC Bank legally became part of Standard Bank Group 24th August 2007. The Standard Bank Group merged its Nigerian operations, Stanbic Bank Nig...
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To lead & supervise the support team that provides end-to-end processing of customers’ requests/queries received via the Contact Centre by providing timely and seamless resolution.
Qualifications
First degree in any field.
Minimum of 2 years’ of Operational and Customer Service experience
Personal Competencies:
Well-developed people management skills
Excellent interpersonal and communication skills (across the business)
Well-developed negotiating skills
Strong stakeholders focus and service orientation
Creative, and analytical with good problem-solving skills.
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