Student Faculty Relations Manager at Miva Open University

OVERALL FUNCTION

• The Student-Faculty Relations Manager is a pivotal role responsible for fostering positive and productive interactions between students and faculty members within the university.
• This position involves implementing programs and initiatives to enhance communication, collaboration, and understanding between students and faculty, promoting a supportive learning environment.
• The Student-Faculty Relations Manager serves as a liaison, addressing concerns, and advocating for the interests of both students and faculty to promote a harmonious academic community.

KEY RESPONSIBILITIES

• Communication Facilitation: Establish and maintain effective channels of communication between students and faculty to ensure that concerns, feedback, and suggestions are appropriately addressed.
• Student-Faculty Advocacy: Advocate for student interests, needs, and perspectives to faculty and administration, and vice versa, bridging communication gaps and promoting mutual understanding.
• Conflict Resolution: Address conflicts and issues that may arise between students and faculty, providing a neutral and supportive platform for open dialogue and resolution.
• Program Development: Develop initiatives and programs that promote positive student-faculty relations, fostering a culture of inclusivity, respect, and collaboration within the academic community.
• Faculty Training: Collaborate with relevant stakeholders to provide faculty members with training and resources on effective communication, student engagement, and best practices for student support.
• Student Support Services: Coordinate with student support services to ensure that students have access to academic resources, mentorship opportunities, and counseling services.
• Faculty Feedback Mechanisms: Implement mechanisms for students to provide feedback on their academic experiences, ensuring that faculty members receive constructive input for continuous improvement.
• Student Representation: Work closely with student organizations to understand student needs and perspectives, effectively representing these views to faculty and administration.
• Data Analysis and Reporting: Utilize data and feedback to evaluate the effectiveness of student-faculty relations programs and initiatives, generating reports to inform decision-making.
• Community Building: Organize events, workshops, and networking opportunities that facilitate interactions between students and faculty outside of the classroom setting.

QUALIFICATIONS AND SKILLS:

• Bachelor's degree in Education, Communication, Student Affairs, or a related field. Master's degree preferred.
• Experience in Higher Education: Several years of experience working in student affairs, academic advising, or a similar role within a university setting.
• Communication and Interpersonal Skills:
• Excellent verbal and written communication skills, with the ability to effectively mediate and facilitate discussions.
• Conflict Resolution: Demonstrated expertise in conflict resolution and problem-solving to address student-faculty concerns.
• Relationship Building: Proven ability to build positive relationships with students, faculty, and university stakeholders.
• Advocacy Skills: Strong advocacy skills to represent student interests and needs effectively.
• Program Development: Experience in developing and implementing programs related to student support and engagement.
• Empathy and Sensitivity: Empathetic and sensitive to the needs and experiences of diverse student populations.
• Data Analysis: Proficiency in data analysis to inform decision-making and assess program effectiveness.
• Collaborative Approach: A collaborative approach to work, working effectively with various teams and departments.
• Student-Centered Philosophy: A commitment to student success and a student-centered approach to higher education.