Student Counsellor (Team Lead) at TGM Education

Role Overview

• The Team Lead will be responsible for managing and overseeing the Abuja branch, ensuring the branch consistently meets its targets. This role requires strong people management skills, deep understanding of the Abuja market and culture, and the ability to support Student Counsellors in achieving performance goals while contributing to business growth.

Key Responsibilities

• Manage day-to-day operations of the Abuja branch.
• Ensure branch targets (revenue, enrolment, performance KPIs) are met and exceeded.
• Supervise, coach, and support Student Counsellors to meet individual and team targets.
• Monitor performance, track KPIs, and submit regular performance reports.
• Provide market insights on Abuja’s education, recruitment, and student counselling landscape.
• Support business development initiatives, partnerships, and outreach within the Abuja market.
• Ensure compliance with company policies, processes, and CRM usage.
• Foster a positive, high-performance team culture.

Requirements

• Minimum of 3 years’ experience in a managerial or team lead role.
• Proven experience managing targets and team performance.
• Strong knowledge of the Abuja market and work culture.
• Excellent leadership, communication, and coaching skills.
• Ability to analyze performance data and drive improvement.