Store Supervisor at MANO Africa

Job Summary

We are looking for a young, brilliant, and enthusiastic individual who would support the store leader in the daily running of our store operations.

Responsibilities

• Open and close store on time.

• Opening shift for drivers and pickers and ensure that system and telephones are working.

• Checking motorcycles conditions, documents, and maintenance on time.

• Ensure that all drivers and pickers wearing the uniform in a good condition.

• Ensure that pickers and drivers execute their work efficiently and on time.

• Ensure no delays in picking, dispatch, and delivery.

• Confirm that all products are in 100% condition.

• Confirm that expiry dates are up to date

• Ensure all payments done by customer’s are accounted for.

• Control and advise any differences.

• Assist as picker, despatcher, Admin at peak times to ensure quick delivery.

• Advise any customer queries to call center and store Operations Leader immediately.

• Ensure and customer query received by controller is resolved.

• Focus on an excellent and quick customer experience always.

• Be of service and help to our customers 100% without fail and without counting the cost.

• Keep store manager informed of any issues, problems, complaints, compliments, accidents etc.

Requirements

• At least 1 year work experience working in a retail store

• Must be wiling to learn

• Must have good communication and leadership skills

• Should live around Lekki or environs.