Store Supervisor at Halogen Group

Purpose of Role

• This role is responsible for the performance of the sales team, the achievement of sales target and the feel and look of the store.

Responsibilities

• Approach customers as they enter the showroom, inquire about the type of furniture/product they want.
• Develop new sales strategies/techniques to attract new customers to the showroom.
• Supervise the sales process, politely respond to questions and inquires raised by customers, and close every sale with potential customers.
• Maintain a clean and organized appearance of the showroom.
• Build and maintain rapport with key clients; Hospitality, Corporate bodies and Individuals, identifying new opportunities
• Conduct outbound lead follow-up calls to potential and existing customers via telephone and e-mail to sell products and services.
• Develop and maintain relevant internal liaisons, to optimize quality of service, business growth, and customer satisfaction.
• Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products
• Participate in the planning and implementation of exhibitions and conferences, as a deliberate sales/marketing strategy.
• Supervise team to ensure optimal performance.
• Support team members in pitching for and closing viable sales prospects
• Attend to other deliverables as assigned by M.D

Requirements

• Candidates should possess a Bachelor's Degree
• Minimum of 2 years post NYSC work experience in sales or retail sales
• Demonstrable experience in a supervisory capacity at a retail store, or similar.
• Extensive experience with preparing budgets, and financial and expense reports.
• In-depth knowledge of product and consumer trends, and marketing strategies.
• Exceptional interpersonal skills in dealing with employees and customers.
• Proficiency with spreadsheet and word processing software.
• Excellent written and verbal communication skills.
• Familiarity with applicable labor laws, and retail health and safety standards.