Store Sales Representative at Work Dey HR Services

Job Brief

• We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business.
• Candidates with strong communication skills who can make customers feel welcome in our store will stand out.
• You will help identify client needs, present and answer questions about our products and services and recommend solutions.
• A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.
• Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks and shelves are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Management
• Stay up-to-date with new products/services.

Requirements and skills

• High School Degree
• B.Sc in Marketing or related field is a plus
• 2 - 5 years relevant work experience.
• Proven work experience as a Retail Sales Representative, Sales Associateor similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Track record of achieving sales quotas
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Flexibility to work various shifts.