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  • Posted: Mar 28, 2022
    Deadline: Apr 15, 2022
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    Ruff n Tumble is Nigerian’s Leading Clothing Brand for Cool teens and Kids with an international appeal. At Ruffntumble, we design, produce and retail clothing for boys and girls from new born to sixteen -year olds (0-16 yrs). Our style is trending with pieces that allow the young dynamic Nigerian to express their personal style. We have evolved over ...
    Read more about this company

     

    Store Sales Associate

    Department: Retail Operations


    MAIN OBJECTIVE OF THE JOB

    A Sales Associate is responsible for maintaining outstanding customer service as per Company standards, generating sales, involved in local marketing and merchandising, and safeguarding company assets in the outlet. The Job is primary focus on making sales to achieve stores financial targets.

    RESPONSIBILITIES/DELIVERABLES/OUTCOME

    • Ensure that transactions such as exchanges, customer order, lay away, alterations are carried  out in accordance to their respective SOPs.
    • Provide a warm welcome to customers and prospects using the Ruff’n’Tumble greeting.
    • Engage and provide helpful guidance to customers using great product knowledge and available tools (such as the Look-book) to meet the customer’s need.
    • Responsible for putting the customer through the loyalty registration process with accurate data capture.
    • Offer useful suggestions and alternatives to customers by cross-selling and up-selling in order to maximize their basket size.
    • Take accurate and detailed note of customer requests and follow-through on meeting them in a timely manner.
    • Assist in the careful fitting of customer’s child(ren) into selected merchandise.
    • Courteously support in carrying the customer selected item in the shopping basket to the till for payment to be taken.
    • To ensure our merchandise is presented to the customer in a courteous and attractive manner by proper folding, bagging and handing over to the customer from beside the till.
    • Meticulously receiving merchandise shipped into the store using the transfer slip.
    • Ensuring that the merchandise details (Prices, Code, Age/size and description) tally on the tag against transfer slip.
    • Displaying merchandise in accordance to the styling guide contained in the look book or as
    • directed by the creative/styling team.

    Method of Application

    Interested and qualified candidates should forward their CV to: recruitment@ruffntumblekids.com using the position as subject of email.

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