Store Manager at Elvaridah

Job Description

• Our client is seeking to hire an Operations-experienced and Business-oriented Store Manager.
• The ideal candidate should be able to manage the retail store's daily operations and complete tasks related to inventory tracking, marketing and customer service.
• They should be a confident salesperson and be able to share their best practices in order to onboard new employees.
• This candidate should also possess strong leadership skills and be able to assign duties to relevant employees to maintain the store's function.

Responsibilities

• Manage daily operations of business and ensure sales goals are met
• Direct employees in daily operations such as serving customers, inventory-taking, reconciling cash and managing in-store marketing
• Assigns duties to relevant employees
• Conduct hiring and onboarding of new employees
• Ensure adherence to health and safety regulations
• Oversee the Opening and closing of the store daily
• Supervise and coordinate entire store operations
• Motivate staff to provide exceptional customer service
• Ensure high levels of customers satisfaction through excellent service
• Monitor inventory and stock count to prevent theft and loss
• Deal with all issues that arise from staff or customers (complaints, grievances etc.)
• Set standard behavior and works ethics and ensure compliance with basic rules
• Oversee logistics for delivery
• Ensure store cleanliness and safety standards are adhered to
• Escalate issues to Management when necessary

Qualifications

• 3 - 5 years of retail and retail management experience Demonstrated ability to train employees and be an effective salesperson
• Strong customer service, management and communication skills
• Fluent written and verbal communication skills
• Ability to multitask and prioritize tasks effectively
• Proficiency in MS Office skills (Excel, PowerPoint, and Word)
• Excellent people management skills.