Store Leader at MANO Africa

Job Summary

The Store Leader will be responsible for overseeing the daily operations of our store/warehouse, ensuring it runs smoothly and effectively. This will include managing the entire shift staff, motivating the Pickers & Riders teams, and simplifying business expectations to the warehouse teams, and assisting in training new teams.

Other Responsibilities

• Ensure your store is opened and closed on time.

• Maintain store staff by recruiting, selecting, orienting, and training new store employees.

• Ensure availability of merchandise and services by maintaining inventories and keeping accurate stock record.

• Maintain store staff job results by coaching, planning, monitoring and appraising performance.

• Ensure that the warehouse is always fully functional, equipment working- (system, fridges and freezers, computers, AC, printer, generator) and report any failure immediately to the Operations Leader.

• Maintain health and safety rules – cleanliness, hygiene, fire safety and people safety.

• Ensure that all staff are always wearing uniform.

• Check drivers and pickers hygiene and appearance daily.

• Ensure that motorcycles are always in good condition and regularly maintained.

• Control the timing of pickers.

• Control the timing of dispatch.

• Control the timing of drivers.

• Manage and control product Quality.

• Manage expiry as per company process policy.

• Do daily counts per aisle and confirm quantities are correct.

• Confirm every receipt of stock and sign each invoice immediately for stock to be inserted into system.

• Maintain store and products in clean perfect condition.

• Report and delays and problems to Operations Leader.

• Do regular training with all staff members and test speed

Requirements

• A minimum of BSc/HND is required

• Must have completed NYSC

• Experience in the ecommerce or retail space is required

• Experience managing mid to large team sizes

• Inventory Management understanding

• Strong communication skills

• Strong team builder

• Ability to lead teams towards a common goal

• Must live on the island or environs

Benefits

• Integration in a young and dynamic team

• Professional growth opportunity

• Multicultural environment