Store Leader at MANO Africa

Job Summary

• The Store Leader will be responsible for overseeing the daily operations of our store/warehouse, ensuring it runs smoothly and effectively.
• This will include managing the entire shift staff, motivating the Pickers & Riders teams, and simplifying business expectations to the warehouse teams, and assisting in training new teams.

Responsibilities

• Ensure your store is opened and closed on time.
• Maintain store staff by recruiting, selecting, orienting, and training new store employees.
• Ensure availability of merchandise and services by maintaining inventories and keeping accurate stock record.
• Maintain store staff job results by coaching, planning, monitoring and appraising performance.
• Ensure that the warehouse is always fully functional, equipment working- (system, fridges and freezers, computers, AC, printer, generator) and report any failure immediately to the Operations Leader.
• Maintain health and safety rules – cleanliness, hygiene, fire safety and people safety.
• Ensure that all staff are always wearing uniform.
• Check drivers and pickers hygiene and appearance daily.
• Ensure that motorcycles are always in good condition and regularly maintained.
• Control the timing of pickers.
• Control the timing of dispatch.
• Control the timing of drivers.
• Manage and control product Quality.
• Manage expiry as per company process policy.
• Do daily counts per aisle and confirm quantities are correct.
• Confirm every receipt of stock and sign each invoice immediately for stock to be inserted into system.
• Maintain store and products in clean perfect condition.
• Report and delays and problems to Operations Leader.
• Do regular training with all staff members and test speed.

Requirements

• A minimum of B.Sc / HND is required
• Must have completed NYSC
• Experience in the ecommerce or retail space is required
• Experience managing mid to large team sizes
• Inventory Management understanding
• Strong communication skills
• Strong team builder
• Ability to lead teams towards a common goal
• Must live on the island or environs.

Benefits

• Integration in a young and dynamic team
• Professional growth opportunity
• Multicultural environment.