What you would be expected to do:
1. Inventory management
- Receive stock and keep track of inventory from warehouse
- Manage and issue out stock as per FIFO standards
- Dispatch stocks as per requirement
- Maintain and update stock cards
- Keep and share off-the -shelf sales details
- Maintain an updated Goods Received and Goods Issued log online
- Perform daily cycle counts on stock
- Receive faulty stock from the field and consolidate for disposal
- Conduct monthly stock take
- Manage all spare parts inventory and re-orders
2. Reports
- Prepare daily on hand stock report and share with team
- Report on daily issued out stock for replacement and or replenishment
3. Repairs
- Repairs and Spare Parts management
- Take custody/responsibility of the repair tools and tool kits
- Perform basic check on the faulty units before replacement
- Conduct basic repair on the in warranty returns
4. Store management
- Ensure the center is well maintained tidy and that the shop floor arrangement is per SKU
- Ensure neatness on the repair work bench in line
- Observation of safety procedures to avert hazards at the work bench
- Welcome walk-in customers and provide assistance as necessary
- Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks
- Support Energy Officers and coordinate with Call Center in resolving customer queries
You might be a strong candidate if you:
- Has a Bachelors’ Degree or Diploma from a recognized institution in any related field.
- Has 2 years’ hands on experience in a service center
- Has effective communication and interpersonal skills
- Has broad knowledge and understanding of the Sun King products
- Is able to demonstrate high levels of integrity with a proactive and positive attitude.
- Has strong customer focus
- Is a team player with high levels of flexibility
- Has proven report-writing experience
- Possess strong analytical and problem-solving skills
- Is computer literate with working proficiency in MS Excel and MS Word
What we offer (in addition to compensation and statutory benefits):
An opportunity to grow as a professional in a dynamic, fast growing, high impact industry;
The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world;
A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy.
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