The State Head for Large Merchant Acquisition will spearhead the acquisition efforts for high-value merchants across various key sectors, focusing on those with a minimum monthly turnover of N6 million per terminal and N30 million per month.
Key Responsibilities:
Industry Focus: Lead merchant-acquiring efforts in key sectors, including but not limited to transportation, travel agencies, luxury bus operators, logistics, courier services, and ride-sharing platforms (e.g., Bolt & Uber)
Relationship Building: Develop robust relationships with top merchants in the targeted sectors, fostering connections with key decision-makers
Team Management: Oversee a team of Key Account Managers responsible for acquiring and managing large merchants within the designated verticals
Network Development: Leverage an extensive network to identify opportunities, understand merchant needs, and promote the organization's solutions for mutual satisfaction
Industry Engagement: Actively participate in industry-related events to expand relationships with key merchants, staying updated on sector trends and challenges
Association Partnerships: Collaborate with major associations within the targeted verticals to facilitate merchant acquisition and strengthen industry connections
Key Account Maintenance: Manage relationships with key accounts, ensuring their satisfaction and promptly addressing any concerns
Complaint Resolution: Timely resolution of merchant complaints, ensuring high customer satisfaction
Network Expansion: Continuously build networks within the assigned verticals, identifying new opportunities for merchant acquisition
Product Knowledge: Develop a comprehensive understanding of the organization's products and services, guiding others and effectively communicating value propositions to merchants
Requirements
Bachelor's Degree in Sales and Marketing or related fields
8-10 years of experience in Merchant Business within Fintech or a Commercial Bank, with a focus on managing large merchants
Strong communication and interpersonal skills
Proven track record of success in key account management, preferably within the fintech industry
Experience in managing high-performing sales teams
Flexibility, result-oriented mindset, and a strong work ethic
Self-motivated and capable of working independently to meet and exceed sales targets
What is Executive Recruitment and How Does it Work?In this guide, you'll learn what executive recruitment is, how the executive recruitment process works, why it differs from traditional recruitment, and how organisations can successfully hire executives who drive lasting business growth.
How to Build a Retention Strategy that WorksIn this article, you’ll learn how to build a retention strategy that works and keeps your employees invested in your organisation's success.