Specialist, Systems and Solutions at T2 (Formerly 9Mobile)

Job Summary

Be part of the team that drive OSS evolution and strategy in Technical by working directly with our network partners. Further develop and support OSSs and solutions in Technical to deliver real-time network insight. Provide end to end support of various OSSs and solutions. 

Roles and Responsibilities

• Support the integration of new EMSs and KPI into the Technical NQoSS Umbrella NMS.
• Further develop features and capabilities of the Technical NQoSS Umbrella NMS.
• Design, develop and maintain EMTS NQoSS Portal and mobile application.
• Develop and maintain EMTS OSS Road Map
• Support the development of various NQoSS Reporting and Analytics dashboards
• Conduct research and provide quarterly reports on OSS trends, technologies and developments
• Develop and maintain EMTS Technical OSS Database including architecture and inventory
• Monitor and support the NQoSS Server and services
• Develop and maintain the System and Solutions Development Environment

Education and Experience

• First degree in Information Technology
• Three (3) to five (5) years’ work experience
• Relevant Postgraduate degree – added advantage
• At least two professional certifications – Java, RDMS, OSS, BI, Data Science, Project Mgt, SQL, etc.   

Knowledge and Skills

• Knowledge of mobile network architecture, design and technologies including standards and specification
• Experience in software design and development – OOP
• User level experience in using SQL and at least one RDMS.
• Experience in NMS (Operations support, performance, fault/troubleshooting, monitoring, optimization, configuration, protocols)
• User level experience in at least one BI solution including reporting and analytics
• User level experience in XML APIs / Web services (SOAP or RESTful)
• User level experience in administering carrier grade servers – Unix an added advantage
• Some experience in at least one Project Management Methodology (Prince, PMP, Agile)
• Excellent Communication Skills – written and verbal
• Demonstrate ability to work within a team and independently
• Demonstrate problem solving skills

Behaviour

• Passion for Excellence
• Integrity
• Team work
• Customer Focus